Refund policy
The “Something’s Off” Policy
We want you to actually like what you ordered.
If your order arrives damaged, defective, incorrect, or otherwise mildly devastating, we’ll make it right. That one’s on us.
Here’s the deal:
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Damaged or incorrect item? Full refund or replacement.
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Contact us within 30 days of purchase.
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Item should be unused and in the condition it arrived in.
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Email us at support@doingfineco.com
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Include your order number and photos if applicable.
We’re not a giant corporation pretending to care through automated chatbot messages. Real humans read our emails and genuinely want to help.
We’re all just trying to survive modern life in comfortable clothes with as few complications as possible.
This policy may change at any time without notice, but we’ll always try to keep it fair and reasonable.